If your questions were not answered here, please send us an email or give us a call.

Q. Who can purchase from this website?

A. This website is designed for all customers over 18 years of age.

Q. How long have you been in business?

A. We have been buying and selling knives for 25 years. In 2003 we started exporting and selling our products online.

Q. Do you ship internationally?

A. Yes, we export orders daily. This website will calculate your international shipping.

Q. What shipping methods do you use?

A. Packages within the United States will be shipped USPS or UPS.

International packages are estimated on this website to ship Priority Airmail.

Q. How long will it take for my order to arrive?

A. United States residents could take 7 to 14 days.

International packages could take 4 to 6 weeks for delivery.

Q. Is my personal information secure?

A. Yes, we have provided this website with Paypal payment services to secure your information.

Q. Do you offer discounted pricing?

A. Yes, we will gladly discount your order each time you need a large quantity of items.

Q. Is there tax on my order?

A. If you reside in the state of Michigan, we will collect sales tax at the time of purchase.

Q. Can you bill my own UPS or FedEx account?

A. Yes, if you provide us with your account number at the time of purchase.

Q. Can you ship directly to my customer?

A. Yes we can dropship upon request.

Q. Do you offer express shipping?

A. We are more concerned with quality of shipment than express shipping. This also keeps our shipping rates as low as possible for our customers.

Q. Can I return my item?

A. Factory defects will be replaced or refunded. Non defective merchandise may be subject to a restocking fee. Please review our terms and conditions for more information.

Q. Are your products brand new?

A. Yes, all our products are brand new.

Q. What does bulk packed mean?

A. This means manufacture packaging is not provided for individual units.

Q. What does boxed mean?

A. This means each product is packaged in an individual box from the manufacture.

Q. What does clam packed mean?

A. This means each product is packaged from the manufacture desinged to hang on a hook or peg board.

Q. Do you offer wholesale pricing?

A. Yes, learn more about our parent company here TNT Wholesale LLC

Q. Can I automate my orders?

A. Yes if you need the same products delivered on a regular schedule please call us and we will set this up for you.

Q. What is your privacy policy?

A. Simply put, we will not sell, trade, loan or in anyway share customer data with any person, company, or organization. Period. We only use your personal information to process your order.

Q. What if my items get confiscated by customs?

A. The buyer, not the seller, assumes all risk of confiscation. Please check your local regulations prior to purchase.

Q. What methods of payment do you accept?

A. United States residents may use Paypal, credit cards, money orders, and personal check. (please note: products will not ship until the check has cleared).

Customers outside of the United States may use Paypal and international money orders in U.S. currency.

Q. Can you ship to a PO box or APO, AE addresses.

A. Yes, we can ship to almost any address.